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Kennedy Carpet Customer Satisfaction Survey

Reviewed By: Courtney
Location: Kingston, MA 02364

Who was the technician that serviced your property?
How was your experience with the first phone call to the company? 4 Stars4
How would you rate the appearance of our service technician? 5 Stars5
How would you rate the competence of our service technician? 5 Stars5
How would you rate your overall experience with Kennedy Carpet? 2 Stars2
Comment We have used Kennedy before and this time I was disappointed. I payed for the highest level and my rugs weren't vacuumed before being cleaned. I called frustrated and they sent someone out to fix them. When the tech showed up he told me he didn't see anything wrong and barely did anything. I'm very frustrated because there are still crumbs and dirt on the carpets. For a $300+ service I think the rugs should be spotless.
Overall Rating 4 Stars

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